Questions, Answered Calmly
Everything about our products, sourcing, shipping and the Shubh Panchang app — in one place.
Products & Sourcing
Yes. Every item is handpicked from artisans and trusted suppliers who follow traditional crafting methods. We prioritise ethical sourcing and quality over volume.
Our rudraksha beads are sourced directly from trusted growers and verified for authenticity before being hand-strung into malas and bracelets. Each piece is inspected for natural formation and consistency.
Select sacred items such as rudraksha malas are accompanied by a certificate of authenticity on request. Reach out to our support team after your order for details.
Orders & Shipping
Yes, we ship to select countries. International shipping charges and delivery times vary. Contact us for details specific to your location.
Most orders within India are delivered in 2–6 business days depending on your pincode. You can check estimated delivery time on any product page before ordering.
Yes. Once your order ships, you’ll receive a tracking link by email and SMS. You can also check order status from within the Shubh Panchang app.
Returns & Care
We accept returns within 7 days of delivery for damaged or defective items. Since our products are sacred in nature, used items cannot be returned. Please reach us at care@shubhpanchang.com.
Keep beads dry and away from perfumes or oils, remove before bathing, and store in the muslin pouch provided. Each product page includes specific care instructions for that item.
App & Panchang Guidance
Our team of panchang scholars reviews the sacred calendar and recommends products suited for specific tithis, nakshatras, and muhurtas. Guidance is available in the app.
Download the Shubh Panchang app and set up your profile with your gotra and ishta devata. The app will suggest timings, rituals, and recommended items tailored to you.
Yes, the app is free to download and use, including daily panchang, muhurta timings and product recommendations. Some premium consultation features may carry a small fee.
Still have questions?
Our team is happy to help with anything not covered here.